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Evernote

Evernote
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evernote.com
What is your customer experience with Evernote?
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Tauno Dzi

I can't access myNotes

Your phone call didnt work. I need to get a paid subscription

GD DUGAN III 772-971-****

Email address gddugan@***.com

That is all I had to say

Have no further questions or concerns please contact me as soon as you can my Evernote doesnt have my lists.

That may be one of the reasons why Ive lost the list is because I dont have a subscription and I may have exceeded the amount of notes and comments in Evernote since I dont have a paid subscription please call me and get me set up with a paid subscription Forever note.

I think your app works pretty well. I just put too much stuff in it..

Please set that up and contact me.

Thanking you in advance

G D DUGAN III

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Kim H Kjx

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Verified Reviewer

Absolutely NO customer service! Unable to talk with anyone. Want a refund and cancel this subscription!

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I'm unable to contact anyone at Evernote. Talk about a scam. I got locked into a subscription that I cannot cancel, nor can I get a refund!

Loss:
$30

Preferred solution: Full refund

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Howard C Oxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription price

Updated by user Feb 05, 2025

Not much

Original review Feb 04, 2025

I would like to determine the price of the subscription with Evernote. I signed up for a monthly fee and need to change it.

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Latarsha Gli

I want cancel my order

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The wrong phone number to solve my problem. It cut me off. Therefore this looks bad in my eyes because no contact or no resolution was done.

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Jailene Uot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

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I have been going back in my husband's business account and have discovered the Evernote has been taking a considerable amount of money around the first of the year for approximately 10 years. My husband does not use this and I want his money back.

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Linda G Lru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't access my evernote account

I went to Evernote's help page and got no help. I got a message that it can't load the page, so I can't even review what I have in Evernote.

I got an email from you stating that I will be paying about $127 at the end of the month for using Evernote!

This is quite expensive and I may want to remove my data from Evernote. But I can't even open it to see what I have.

Please advise.

User's recommendation: Beware of Evernote. Their prices are super high and they make it very difficult to get help to deal with your account.

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Resolved
Laura N Bnx

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Verified Reviewer

Resolved: Non-working number

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Updated by user Oct 01, 2024

Company fixed the issue and I have been provided with apology.

Original review Sep 16, 2024

The number you provided for Evernote does not work. So your services were of no value to me. I would not pay for your services after the first attempt was a failure.

Pros:
  • Great document storage
Cons:
  • Customer service

Preferred solution: My problem solved

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Jojo G Mkf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account still not upgraded payment done on August 09th 2024

Contains 1 confidential file for company representatives

Dear Sir,

I upgraded my account on August 9th 2024, but my Evernote account is still not upgraded. I am unable to login as well. Please do the needful.

Preferred solution: Deliver product or service ordered

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Consumer_Reporter

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fail to Reset password/Accounts Page

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Evernote - Fail to Reset password/Accounts Page
Contains 1 confidential file for company representatives

I have a yahoo account and email. This option for my email is no longer available.

The only option to sell out to Google.

For some reason google email is now the ONLY option. I hope this isn't the perversion you are focused on, hoping you still care about people, or this will be my final straw for this app, will review and discontinue due to integration with abusive corporation sell-out.

Pros:
  • Simple long lasting reliable
Cons:
  • Customer service

Preferred solution: Password reset; yahoo email confirmation

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Victor B Qfb

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Verified Reviewer

Dissatisfaction with company pricing

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Way overpriced at $129/year, and they make exporting your notes difficult to prevent you from leaving their clutches.

Cons:
  • Complexity of use and pricing

Preferred solution: nothing except the ability to export my data in a simple method from my Imac

User's recommendation: use a simple notes app such as the free notes provided with your smart phone.

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Anonymous
map-marker El Cajon, California

Cancel my subscription and refund me my 129.99

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I wish you could talk with someone. Ĺast year I received the message and I just payed.

Rarely used it just had a terrible time stopping the automatic withdrawal plus being a senior. Won't do that again had enjoyed the free service for about six years

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Josep A

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to access my evernote, no answer to help emails

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Unable to access my evernote, no answer to help emails
Contains 1 confidential file for company representatives
Updated by user Apr 07, 2024

Not a single answer calling Evernote customer service (phone never answers, message: "we will call you back" and never...) nor several emails. DISASTER

Original review Mar 22, 2024

Unable to access my thousands of notes on Evernote for more than 2 weeks. Many mails and unaswered... no solution no response.

Cannot recomend something that doesn't work and makes menloose control of several year's work!

Pros:
  • Very useful
Cons:
  • Customer service

Preferred solution: Solution and full acess to my notes... and an appology!

User's recommendation: If things don't change, dont use Evernote!

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Anonymous
map-marker Saint Louis, Missouri

Cancel subscription

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Never got through. Never used and doubt that I ever will.

Still need the subscription cancelled The whole 100 symbols is BS . Whats the symbol for that ?

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Susana I Wvi

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Verified Reviewer

I want my information and data

I do not want to continue and upgrade. I can't get my current data that is mine which I own and if I cannot download it I'm going to sue!

Cons:
  • Tryying to have you upgrade and when you dont

Preferred solution: Access to my personal data!!!!

User's recommendation: Don't use Evernote

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sabrina f Jwh

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Verified Reviewer

Cancel Subscription

My daughter ordered Evernote 10 years ago in 2014. She doesn't use this email, so there is no way to log into her account.

She was 12 years old when she purchased it, and I don't believe it's ever been used. I have not been able to reach anyone to cancel this subscription. I see the annual subscription of $129.99 was renewed on May 9, 2024, on an AmEx card. I would like to cancel this subscription, and it would be even better to also get a credit on this charge.

I really appreciate your help. Best, Sabrina Foster

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