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Contact Evernote Customer Service

How to Reach a Person at Evernote

Verified Contact Information

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Business Customer Service:

partnerships@evernote.com
Partnership

Customer Service:

appstore-evernote-android@evernote.com
App Support
earlyaccess@evernote.com
Evernote Teams Accounts

Jobs/ Career:

hr@evernote.com

Legal:

privacy@evernote.com
Privacy Inquiries
compliance@evernote.com
legalnotice@evernote.com

Media:

press@evernote.com
Press Inquiries
brand@evernote.com
Brand Guidelines

How to Contact Evernote Customer Service?

How to Contact Evernote Customer Service?

The Evernote does not offer phone support at this time. For general customer service inquiries and concerns, you can contact the company using the other contact methods(by chat or by email). The customer agents will help you with your requirements and ensure you receive the proper support.

If you prefer to contact the Evernote Corporation directly, schedule the visit at 2400 Broadway, Suite 210, Redwood City, California 94063, United States. While it is always convenient to call a contact number to resolve your concerns, it's equally worth keeping their head office address handy if you need to meet the officials in person. In addition to this Evernote address, customers can visit other addresses. One address in San Diago is Evernote Corporation, 12671 High Bluff Dr, Suite 100, San Diego, CA 92130, United States. There is an office in New Delhi at 108, Sachdeva Towers, Karkardooma Community Center, Karkardooma, Delhi, India. Next address in Japan is Evernote KK, 1-12-4 N&E BLD., 6F, Ginza, Chuo-ku, Tokyo, 104-0061.

Evernote customer support offers to start a live chat with one of the company's experts, who will assist you in resolving the problem. Start by visiting the official website and head to the Help section. To initiate the company help chat, click on the blue chat icon at the bottom right corner of the page. When the chat support pops up, the bot greets the customer. The users can then request to initiate the live chat. To maximize the benefits of this live Evernote support chat feature, the hours of operation range between 7:00 AM and 5:00 PM CST.

Other than contacting the company through various Evernote customer support numbers, consumers can contact customer service providers through different emails published by the company. For more general information about the early access program, send an Evernote email to the company at earlyaccess@evernote.com. If your concerns are related to the Android app, the support email is appstore-evernote-android@evernote.com. Yet another Evernote support email address is partnerships@evernote.com.

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Contact Information

Evernote Website:

Evernote Help Center:

Corporate Office Address:

Evernote Corporation
2400 Broadway, Suite 210
Redwood City, California 94063
United States

Other Info (opening hours):

Other Locations:

12671 High Bluff Dr., Ste 100

San Diego, CA 92130

United States


Evernote GmbH

c/o Centralis Switzerland GmbH

Kanzleistrasse 18

8004 Zürich

Switzerland


Evernote K.K.

1-12-4 N and E Bld., 6F, Ginza,

Chuo-ku, Tokyo, 104-0061

Japan


Evernote Technologies India Pvt Ltd

108, Sachdeva Towers

Karkardooma Community Center

Karkardooma, Delhi - 110092

India

More contact details

Summary of Evernote Customer Service Calls

946 TOTAL
CALLS
00:38 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Evernote?

Account Question:

  • “I had an account with Evernote. Now, I can't find anything. It's like I never had an account. This was information important to me.”
  • “I cannot sign in to my account”
  • “Subscription price”

Payments and Charges Question:

  • “Charged”
  • “I need to have a full paid subscription with all its benefits. Please contact me.”
  • “Billing”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancellation”
  • “Cancel”

Product/ Service Question:

  • “I can't access myNotes”
  • “Por error cerre sesión en los dispositivos incorrectos y quiero que me cierren sesión en todos para abrir yo la sesión en el dispisitivo correcto”
  • “2FA Access Issues”

Request for Information Question:

  • “Support”
  • “Lost information”
  • “Lost all my information”

Refund Question:

  • “Refund”
  • “Cause i want my money back or i want what i had in evernote before i had to pay. Or i will give a terrible review. I tried to make contact already and no one has ever contacted me. So i will see this time.”
  • “Refunds”

Cards Question:

  • “Change credit card and keep personal plan”
  • “Erroneous credit card fee”
  • “Unknow credit card transaction”

Staff Question:

  • “Customer service question”
  • “Problem service”
  • “I wanted to purchase the service”

Website/ Application Question:

  • “Major confusion with my app status”
  • “Application is not working”
  • “App is has been bugged since overhaul and never fixed. I want a solution to disappearing pics.”

Return/ Replace Question:

  • “Change my subscription”
  • “I want to change my email address.”
  • “To correctly register my Note10+.”

Shipping and Delivery Question:

  • “Did not Receive Password Change Email”

Other Question:

  • “Don't have an export button”
  • “Back up my alley notes”
  • “Evernote Personal Annual (Yearly)”

Compare Evernote Customer Service To

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