Evernote
Reviews and Complaints

I do not want to continue and upgrade. I can't get my current data that is mine which I own and if I cannot download it I'm going to sue!

My daughter ordered Evernote 10 years ago in 2014. She doesn't use this email, so there is no way to log into her account.

She was 12 years old when she purchased it, and I don't believe it's ever been used. I have not been able to reach anyone to cancel this subscription. I see the annual subscription of $129.99 was renewed on May 9, 2024, on an AmEx card. I would like to cancel this subscription, and it would be even better to also get a credit on this charge.

I really appreciate your help. Best, Sabrina Foster

Can I talk to customer service need a contact no where I can talk to live agent. I need a phone no to reach evernote

I deleted multiple item's in my app but yet you lock me out saying limit reached and holding me my information hostage unless I pay monthly fee. I was smart enough to move my info to another app before you pulled that crap on me. I don't need you and stick your fee.

I heard nothing. Has my membership been cancelled?

Ive heard nothing - Has my membership been cancelled?

new computer and couldn't get evernote to load my notes. Then couldn't get emails to work on phone. Evernote was NOT helpful AT ALL!!!

Worst customer service EVER!!!

You charged (!) me a refundable $5.00. Then later charged me $36.00 (for what?).

I've asked you to remove $41.00 from my checking account.

But it is still there!

Can you please expedite this ASAP?

IF there is going to be a problem doing this, please let me know.

My Evernote app is working ok now. And I appreciate that.

But I shouldn't have to pay for a simple fix.

Thank you in advance for expediting the reversal of these two charges.

I'd rather you do this than having the bank to do it.

Thanks again. ---Joseph DeYoung

Dear Evernote Team,

I have purchased Evernote Personal Annual (Yearly) subscription dated on 18-Aug-24. Still I am not able to login. Please resolve this issue on high priority.

i canceled my subscription and would like a refund. Since I was not able to connect with customer service I contacted my credit card company and they are working on getting my money refunded.

1.ubable to log in; 2. system demands to "unsync" one of two devices; 3. system demands paid upgrade.

Answer my call. Bad customer service is bad customer service.

Customer service.

Customer service. Customer service.

I knew there would be a $5.00 refundable fee, and the charge has indeed appeared on my bank statement. However, there is also a $36.00 charge.

What is that? I'm not pleased...

Evernote keep taking over all of my screen using Mac version and cannot recover, so I can use other applications.

Dear Evernote,

I was going to upgrade my subscription to monthly, but I didn't know what I was clicking on was an annual subscription. So, my funds were deducted by IDR 479,400.

I earnestly request your help to disable or change it to a monthly subscription.

Please process my refund. Because of this, I need to pay the rent, or else I'll be kicked out.

Best Regards,

Fitra Zebua

Have tried unsuccessfully to cancel my subscriprtion ,to leave a message on their customer service line, and to email the company to cancel my service. Never had this degree of difficulty in corporate communucation.